Privacy Policy

Effective Date: 01/4/2026

FZM Tech values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose information when you use our website, communicate with our team, or use our services, including our remote CCTV monitoring solutions.
By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

FZM Tech may collect the following types of information:

Personal Information

We may collect personal information about you and other individuals, including:

  • Name
  • Email address
  • Phone number
  • Physical address
  • Payment information

This information may be collected when you contact us, request a quote, sign up for services, or otherwise engage with FZM Tech.

CCTV Footage

As a remote CCTV monitoring company, we may receive, access, and store CCTV footage from cameras installed at your premises or at locations you designate for monitoring.

Technical Information

We may collect certain technical data to support service functionality and improve user experience, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • General technical usage data

2. How We Use Your Information

We use collected information for the following purposes:

Providing Services

We use your information to deliver our services, including remote CCTV monitoring, operational support, customer assistance, and related business services.

Communication

We may use your contact details to send service updates, support responses, important notices, billing-related communication, or other relevant service information.

Analytics and Service Improvement

We may anonymize and aggregate information for internal analytics, operational review, and service improvement efforts. This helps us improve the quality, performance, and efficiency of our services.

Legal and Compliance Purposes

We may use or disclose information where required by law, regulation, legal process, or valid governmental request.

3. How We Share Information

FZM Tech does not sell your personal information. We may share information only in the following circumstances:

Third-Party Service Providers

We may work with trusted third-party service providers that support our operations, such as payment processors, technical vendors, hosting providers, or communication tools. These parties are required to maintain confidentiality and may access information only as necessary to perform their services.

Business Transfers

If FZM Tech is involved in a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of that transaction, subject to appropriate confidentiality protections.

Legal Requests and Law Enforcement

We may disclose information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or other lawful processes.

4. Data Security

We take the protection of your information seriously. FZM Tech implements and maintains appropriate technical and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable steps to protect data, no system can guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

CCTV footage, account records, and related information may be retained based on service requirements, legal obligations, operational needs, or security purposes.

6. Your Choices and Rights

Access and Correction

You may request access to the personal information we hold about you and request corrections if any information is inaccurate or outdated.

Opt-Out of Non-Essential Communications

You may opt out of receiving non-essential communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

7. Children’s Privacy

FZM Tech’s services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us immediately so we can take appropriate action.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us:

FZM Tech
Email: inquiry@fzmtech.co
Phone: +1 (724) 790-4278
WhatsApp: +1 (724) 790-4278

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, practices, legal requirements, or operational needs.

When updates are made, the revised version will be posted on this page and the Effective Date will be updated accordingly. We encourage you to review this page periodically.

10. Your Agreement

By using FZM Tech’s website or services, including our remote CCTV monitoring services, you acknowledge and agree to the practices described in this Privacy Policy.

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